Shipping policy
We'd Love to Hear from You!
If you have any questions, feel free to email us at support@peauhaut.com or call +91 8128138556 or Whatsapp: +91 8128138556.
Our team will get back to you as soon as possible.
Customer Service Hours: Monday to Friday, 9:00 AM โ 5:00 PM (IST)
Frequently Asked Questions (FAQ)
1. When will I receive my order?
Most orders are delivered within 5โ7 business days. If your order takes longer, please contact us and weโll be happy to assist.
2. How do I track my order?
You can track your order using our https://peauhaut.com/apps/17TRACK
3. Why isnโt my tracking number working?
Itโs normal for tracking information to take up to 7 days to update after placing your order. During this time, it may show as โWe are preparing your orderโ or โInfo Receivedโ. Rest assured, your order has been packed and is on its way!
4. My order says delivered but I havenโt received it.
Tracking updates sometimes appear before the order is physically delivered. Please allow up to 3 days after your order is marked as delivered. If youโre still concerned, contact us immediately.
5. Can I change the address on my order?
Once an order is placed, changes are generally not possible, but please reach out to us โ weโll do our best to help.
Still have questions?
Email us at support@peauhaut.com or Whatsapp us on +91 8128138556ย and weโll assist you right away.